Do you charge for delivery?
Tracked shipping across the United Kingdom is free. Total delivery time is 5-8 working days (Monday to Friday). You can find more information in our Shipping Policy.
How long does delivery take?
You can find the details on the order cut-off time, processing time, transit time and total delivery time in our Shipping Policy.
Can I return a product?
Yes, products can be returned within 30 days of the delivery date. You can find the full return conditions and step-by-step instructions in our Returns and Refunds Policy.
How do I start a return or exchange?
To start a return or exchange, contact us by e-mail and include your order number. You can find detailed instructions in our Returns and Refunds Policy.
Which payment methods do you accept?
We offer a wide choice of secure payment methods. You can find the full list on the page Payment Methods.
How can I contact you?
You can contact us by e-mail at info@elirena.com, by phone at +31687922896 or via the contact form on our site.
